The service provider Basket Travel will be referred to as "Agency". The person whose name and surname is specified in the reservation and / or the person he represents will be referred to as the "Consumer".
This contract has been made between the Consumer and the Agency.
It is arranged for the sales of services made by the agency in written, visual, telephone and electronic media in accordance with the following qualifications and sales conditions, and includes the rights and actions of the parties.
It includes the transfer, tour and vehicle allocation service purchased by the Consumer from the website of the agency, the qualifications of the purchased service are specified in the Website Distance Sales Agreement and "Terms and Conditions" pages and the service fee in the reservation and confirmation form sent to the e-mail address.
3- Duration of Contract
This contract is; It takes effect on the date the reservation is approved by the Agency and if there is no dispute, it automatically ends when the service received by the consumer is finished. In the event of a dispute, this contractual relationship will be valid until the final settlement of the dispute.
4- Payment and Billing Information
In purchasing services by credit card, the consumer is obliged to pay the service fee during the reservation.
K.D.V. for the prices specified in the service fee. included.
Making the reservation and payment; It means the acceptance of the provisions specified in the Agency's Website Distance Sales Contract and "Terms and Conditions" pages.
Complaints and refund requests must be sent to firstname.lastname@example.org within 14 (fourteen) days after the service date.
Invoice issuance period for the purchased service V.U.K. 7 days, including the date of purchase, provided that the month is not skipped.
The agency will use the information given in the reservation form in documenting the invoices to be sent to the consumer.
In credit card payments, in the installment payment options selected by the customer, the interest rate determined by the relevant bank or payment systems is added to the service fee and is automatically indicated in the installment payment table.
Expenses arising from the cancellation of the credit card payments made to the bank's pos system or to the company providing payment systems service are deducted from the amount to be returned at the cost of the customer.
specified on the booking page of our website Turkey prepaid instruments is sought based on the local time of 72 hours must be booked in advance, it is deemed acceptable limitations on how long if the booking was made.
For requests that will occur within 72 hours of the specified vehicles, preliminary compliance must be obtained by contacting us.
On our website, only a prepayment requirement may occur as a payment option in some destinations.
The waiting time at the airport for arrival transfers from the airport has been determined as 60 minutes as company policy, and 15 minutes for departures from the hotel and address.
In bank transfers from abroad, there may be commissions deducted by the sender due to financial agreements between countries or due to the commission policy of the sending bank or the correspondent bank.
The commission deductions and responsibility arising from the bank to which the money will be transferred belong to the sender.
To avoid such a situation, please get confirmation from your bank.
5- Cancellation and Change
When the consumer requests a cancellation up to 24 hours before the start of the service, the entire service fee paid is returned to him.
The consumer will be refunded 50% of the one-way service fee for cancellation requests less than 12 hours before the start of the service. (If the two-way service fee has been paid, the full return fee will be refunded)
These conditions do not include promotional services, early booking or discounted reservations.
Cancellation provisions apply to date changes made by the consumer.
The consumer will comply with the service contract rules regarding the service purchased from the Agency; 3. He accepts that persons will respect their life, property and peace, otherwise they will not be able to receive the service for justified reasons and that they do not have the right to return
After the performance of the service, the Consumer is liable for the service fee and the damages arising in the event that the relevant bank or financial institution fails to pay the service fee to the Agency due to the fact that the credit card of the Consumer is used unfairly or unlawfully by unauthorized persons without the fault of the Agency.
6- General provisions
The agency will be responsible for any mechanical breakdown in the transfer vehicle, traffic accident, operational malfunctions, adverse weather conditions, traffic jams, terrorist incidents, law enforcement practices, etc. An alternative vehicle will be provided as soon as possible as soon as it realizes that it will not be able to make your transfer due to reasons, and / or otherwise, it will give information.
In the cases we have stated above, the refund of the transfer fee will be returned to you without interruption and / or in such a case, the price difference arising from the transportation provided by the Consumer with your own means will be paid to the Consumer by the Agency.
This contract consists of 7 main articles and will be drawn up in 2 copies and signed by the parties if necessary. In case of disputes arising from the contract, the provisions of the Road Transport Law No. 4925 are applied. Sarigerme court and enforcement offices are authorized for the dispute arising from this contract.
I declared that I have read and accepted the contract on behalf of myself and / or the names in the reservation form.
This statement; It is valid even if someone else has carried out and / or signed the reservation process instead of myself.
I declare that I have read, understood and accepted all of the provisions on the Transfer Agreement page issued on our behalf as a consumer, the responsibility for the accuracy of my information in the reservation form I have sent, the Road Transport Law No. 4247 and the information on the Agency's website.